Customer Service Lead Position

1 week ago


Hastings, Michigan, United States Family Fare Full time

**Job Overview**

We are seeking a highly skilled Customer Service Lead to join our team at Family Fare. As a key member of our front-end operations, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

**Key Responsibilities:**

  • Provide and maintain a high standard of customer service in the store's front-end operations
  • Supervise and direct front-end activities in the absence of the Customer Service Manager
  • Perform all transactions, including cash, checks, debit/credit/EBT cards

**Compensation Package:** The estimated annual salary for this position is $45,000 - $60,000, depending on experience. We offer a competitive benefits package, including health insurance, 401(k) matching, and paid time off.

**Requirements:**

  • Bachelor's degree in Business Administration or related field
  • 2+ years of experience in retail management or customer service


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