Licensed Agent
2 weeks ago
As a Licensed Insurance Customer Service Representative at State Farm - Kert LeBlanc in Metairie, Louisiana, you'll have the opportunity to make a meaningful impact on the lives of valued policyholders. With your skills and enthusiasm, you'll deliver exceptional customer service, build strong relationships, and help clients navigate the insurance process. Our ideal candidate is passionate about customer satisfaction, has strong communication and problem-solving skills, and is able to work well in a fast-paced environment.
Key Responsibilities
- Provide top-notch customer service by addressing inquiries and resolving issues promptly and efficiently.
- Manage client insurance policies, ensuring accurate documentation and efficient handling.
- Analyze client needs and develop tailored solutions to meet their insurance requirements.
- Support clients through the claims process, providing clear guidance and explanations.
- Foster long-lasting relationships with clients, promoting their loyalty and satisfaction with State Farm.
- Stay updated on company policies, procedures, and product offerings to provide accurate information to clients.
What We Offer
$60,000 - $80,000 per year, depending on experience.
Requirements
Licensed insurance license in Louisiana is required.
Previous experience in customer service or insurance is preferred.
Strong communication and problem-solving skills are essential.
Ability to work well in a team setting and maintain attention to detail.
Proficiency with CRM systems and Microsoft Office Suite is beneficial.
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