Customer Service Representative

3 weeks ago


St Louis, Missouri, United States Hooters Full time
Job Description

As a key member of our team, you will provide exceptional service to our guests, ensuring their experience is memorable and enjoyable. You will be responsible for handling multiple tasks with ease, including greeting customers, taking orders, and maintaining a clean and welcoming environment.

Responsibilities
  • Guest Happiness
    • Ensure food and beverage quality assurance
    • Verify order accuracy and speed of service
    • Maintain friendly and attentive customer service
  • Financial Management
    • Handle cash transactions responsibly
  • Brand Operating Standards
    • Provide a welcoming and personal experience
    • Ensure proper sanitation and food handling
    • Present yourself as prepared, in uniform, and punctual
  • Other
    • Demonstrate menu knowledge and rotation seating
    • Stay aware of events and specials
    • Show a sense of urgency and take initiative


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