Customer Service Representative

1 day ago


St Louis, Missouri, United States Public Storage Full time
Job Overview

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

About the Role

This is a full-time opportunity with a competitive salary of $14.00 per hour. As a Customer Service Representative, you will work independently at multiple locations, interacting with customers, selling packing and moving supplies, and performing daily storage unit inspections.

Responsibilities
  • Assess customer storage needs and make suggestions
  • Sell packing and moving supplies
  • Daily storage unit inspections to confirm inventory and availability
  • Auditing cash drawers and making bank deposits
  • Help keep customers current with payments and make reminder and collection calls when required
Requirements

To be successful in this role, you should have excellent communication skills, be able to work independently, and have a valid driver's license. Additionally, you should be comfortable walking in/around facilities, lifting/moving items weighing up to 35 pounds, and performing cleaning and daily maintenance tasks.

Benefits

As a member of our team, you will enjoy a comprehensive benefits package, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending. You will also receive mileage reimbursement, on-site company housing (at many locations), and performance-based bonuses.

Estimated Salary: $28,800 - $36,000 per year

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