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Indirect Loan Processing Specialist
2 months ago
POSITION SUMMARY
The Indirect Loan Processor I plays a crucial role in ensuring the accuracy and completeness of loan documentation received from authorized dealerships. This position requires a keen eye for detail and the ability to manage multiple tasks effectively.
KEY RESPONSIBILITIES
1. Examine all paperwork submitted by approved indirect dealerships to ensure all necessary documentation is both accurate and complete.
2. Assess income in accordance with internal policies and guidelines.
3. Foster and maintain strong relationships with Sierra Central Credit Union's Business Development Managers (BDM) and dealership personnel.
4. Liaise with SCCU BDMs and dealership staff regarding any missing information, loan payoff quotes, and funding delays.
5. Conduct thorough reviews and audits of loan files and membership applications for precision and completeness.
6. Adhere to all regulatory standards and internal security protocols.
7. Demonstrate the ability to perform well under pressure while managing multiple projects and deadlines.
8. Engage in continuous sitting or standing for approximately six to seven hours daily, with intermittent bending and walking.
9. Capable of performing light physical tasks, including lifting, carrying, or pushing objects weighing up to 25lbs.
10. Consistently exhibit cooperative behavior with colleagues and supervisors.
PRIMARY DUTIES
This role is responsible for receiving indirect loan contracts from approved dealerships, verifying the accuracy and completeness of all information in the loan package as per the loan approval or counteroffer by the approving underwriter/system, and overseeing the disbursement of funds. This position operates in a fast-paced environment that emphasizes attention to detail and organizational skills.
ADDITIONAL FUNCTIONS
1. Possess knowledge of SCCU products and services.
2. Actively participate in and support adherence to all internal policies, procedures, and practices related to risk management and overall operational integrity.
3. Ensure loan packages are complete and accurate prior to submission for auditing.
4. Address lending inquiries from members, staff, and dealership partners.
5. Approximate time allocation includes:
a. 50% - Organizing incoming loan packages from dealerships (both paper and electronic) in preparation for funding and auditing.
b. 20% - Communicating (via phone, email, or LOS) with dealerships, SCCU BDMs, and staff regarding funding delays and status updates.
c. 15% - Preparing files for auditing and scanning.
d. 15% - Conducting audits of funded files.
6. Perform other duties as assigned.
COMPENSATION AND QUALIFICATIONS
Starting pay is $24.71 per hour, based on experience, along with a comprehensive benefits package for both full-time and part-time employees.
1. A minimum of six months of experience in a clerical role, preferably within a financial institution.
2. Strong communication skills (both written and verbal) with excellent telephone etiquette.
3. Proficiency in Microsoft Office applications, particularly Word and Excel, as well as calculators.
4. Strong organizational skills with the ability to file accurately and efficiently.
5. Ability to work accurately and effectively in a fast-paced environment while adhering to a flexible schedule.
