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Commercial Excellence Manager

2 months ago


Lumberton North Carolina, United States Bruker Full time
About the Role

Bruker is a leading analytical instrumentation company that enables scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. As a Commercial Excellence Manager, you will be part of the Business Excellence Team and play a crucial role in driving and supporting the execution of the Division's Commercial Strategy.

Key Responsibilities
  • Commercial Strategy Execution: Drive and support the execution of the Division's Commercial Strategy across all Business Areas, ensuring alignment with the company's overall goals and objectives.
  • Business Analytics: Develop and maintain business analytics capabilities to support Commercial Team, Product Management, and Finance in terms of pricing and sales performance.
  • Cross-Functional Collaboration: Collaborate with CALID Commercial Excellence and Operational functions to map the Target Operating Model for the Division, ensuring effective processes and systems are in place.
  • Project Management: Organize and prioritize cross-divisional projects, ensuring timely delivery and effective communication with stakeholders.
  • CRM Development: Drive key projects to develop customer-facing processes and systems, ensuring seamless integration with Sales, Applications, Marketing, and Product Management activities.
  • Training and Support: Provide first-level support to a global team, training, and guidance on CRM system usage, and communicate new features and functionalities to stakeholders.
Requirements
  • Education: Degree in business administration or similar.
  • Experience: Analytical and/or project management experience, with a strong understanding of business processes, CRM systems, and ERP systems (ideally SAP).
  • Language: Fluent in English, with fluency in German a strong advantage.
  • Skills: Strong analytical and problem-solving skills, excellent communication and project management skills, and the ability to work independently and prioritize tasks effectively.