Clinical Operations Manager

4 weeks ago


Denver, Colorado, United States InsideHigherEd Full time
Job Summary

We are seeking a highly organized and detail-oriented Clinical Operations Manager to support our student training clinics at the Graduate School of Professional Psychology (GSPP). This role will be responsible for managing a student workforce, including scheduling, payroll, and professional development. The successful candidate will also engage in collaborative problem-solving and implement solutions working across multiple teams, clinics, and departments.

Key Responsibilities
  • Manage all aspects of the employment of approximately 30+ part-time student employees, including recruiting, hiring, onboarding, training, shift scheduling, and evaluating performance.
  • Manage administrative aspects of tracking and processing community supervisors, including processing hiring or contract paperwork and tracking supervision assignments and changes.
  • Review bi-weekly and monthly payroll reports to ensure accuracy.
  • Manage purchases, submit expense reports, and manage the payment of invoices for contract personnel and outside services.
  • Liaise with the Information Technology (IT) department to manage provisioning and access to clinic-specific software.
  • Manage storage and access for all physical materials in the clinic, including furniture, in collaboration with clinic personnel and the Building and Operations Manager.
  • Assist GSPP Director of Clinical Services with addressing client complaints and grievances.
  • Develop business operations continuity plans for clinic operations.
Requirements
  • 3+ years relevant experience in office management.
  • A two-year degree or equivalent training and experience.
Preferred Qualifications
  • 5+ years relevant experience in office management.
  • Experience in a healthcare setting.
  • Experience managing student employees or contract personnel.
Work Schedule

A 37.5 hour/week schedule will be determined with the Director of GSPP Clinical Services but will likely include evening hours twice per week.



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