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Service Engagement Representative

2 months ago

Depew, New York, United States Qonten Full time

Customer Service Representative

At Qonten, we are seeking dedicated individuals to join our team as Customer Service Representatives. This role is essential in delivering exceptional support and assistance to our valued clients.

Key Responsibilities:

  • Provide outstanding service to customers, addressing inquiries and resolving issues effectively.
  • Utilize advanced diagnostic tools to assist clients with technical inquiries, ensuring a smooth service experience.
  • Collaborate with internal teams and field technicians when additional support is required to maintain service quality.

Qualifications:

  • High school diploma or GED is required.
  • Experience in delivering top-tier customer service is preferred.
  • Strong communication skills and a customer-centric mindset.

Join us at Qonten, where we value career-minded individuals who are committed to providing the best possible service to our customers.