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Patient Access Representative

2 months ago

Folsom, California, United States American Advanced Management Full time
Job Description

Job Summary:

An Admissions Assistant plays a vital role in the healthcare industry, serving as the first point of contact for patients upon entering a hospital or healthcare facility. This position requires strong communication and organizational skills, as the Admissions Assistant is responsible for collecting and processing patient information, ensuring accurate and timely data entry, and providing exceptional customer service.

Key Responsibilities:

  • Accurate Data Entry: Enter patient admitting information into the computer system, ensuring accuracy and completeness.
  • Patient Communication: Explain hospital regulations, policies, and procedures to patients and their families, providing clear and concise information.
  • Room Assignment: Assist in assigning patients to rooms, ensuring efficient and effective use of hospital resources.
  • Document Management: Compile and maintain accurate and up-to-date patient records, including medical history, insurance information, and other relevant data.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Administrative Support: Perform various administrative tasks, including data entry, filing, and other duties as assigned.

Requirements:

  • Education: High school diploma or equivalent required.
  • Training: Completion of an on-the-job training program or equivalent experience.
  • Skills: Strong communication and organizational skills, attention to detail, and ability to work in a fast-paced environment.