Computer Hardware Specialist

3 weeks ago


South San Francisco, California, United States The Rockridge Group Full time
Job Title: Computer Repair Technician

We are seeking a skilled Computer Repair Technician to join our team at The Rockridge Group. As a Computer Repair Technician, you will be responsible for troubleshooting and repairing computer hardware issues, ensuring that our clients receive high-quality service and support.

Key Responsibilities:
  • Diagnose and repair computer hardware issues, including system not booting, water spills, cracked screens, and other hardware-related problems.
  • Install, configure, and maintain computer hardware and software systems.
  • Provide excellent customer service and support, responding to client inquiries and resolving issues in a timely and professional manner.
  • Work independently and as part of a team to achieve goals and objectives.
  • Stay up-to-date with the latest technology and industry trends, attending training and development opportunities as needed.
Requirements:
  • 3+ years of experience in a computer repair or IT support role.
  • Strong technical knowledge of computer hardware and software systems.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.


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