Customer Service Liaison

7 days ago


New Albany, Indiana, United States Brook & Whittle Full time

At Brook & Whittle, we are seeking a highly skilled Customer Service Liaison to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Job Overview

This is a full-time position that offers a competitive salary of $18-$19 per hour. The successful candidate will have a strong background in customer service, with experience in a manufacturing setting. They will be able to interpret customer instructions, match them to our production capabilities, and provide solutions to complex problems. Additionally, they will have excellent math skills, attention to detail, and the ability to work independently. If you are a motivated and results-driven individual who thrives in a collaborative environment, we encourage you to apply for this exciting opportunity.

The ideal candidate will have:

  • 2 years of post-high school education in a business-related field, with 4-year degree preferred.
  • A minimum of 2 years of related customer service experience, or an equivalent combination of education and experience.
  • Excellent communication and interpersonal skills.
  • Ability to interpret customer instructions and match them to our production capabilities.
  • Strong math skills and attention to detail.
  • Ability to work independently and as part of a team.


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