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Retail Sales Associate
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Total Wine & More. As a Retail Sales Associate, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide customer service by greeting and establishing relationships with customers, while informing them of our products and services.
- Perform cashier functions and follow company policies while completing customer transactions.
- Participate in wine, spirits, and beer training to learn how to provide customers with recommendations and connect them to the right products.
- Replenish and maintain inventory and store visual presentation, including home spots, end caps, and platforms in preparation for product delivery.
- Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.
Requirements
- 21 years of age or older.
- Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours.
- Experience using technology applicable to the position and access information necessary to complete daily responsibilities.
- 1-year retail sales associate, cashier/cash handling, merchandiser, or inventory specialist experience preferred, to include greeting customers, stocking, merchandising, managing inventory, or replenishment.
- Strong interpersonal skills with a positive and engaging attitude.
- Value collaboration and acting as a team player.
- Desire to develop retail service skills and knowledge of product and services.
- WSE, Sommelier, or other industry certification preferred.
Physical Requirements
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day.
- Climb ladders and lift 50 lbs. overhead and repeatedly.
What We Offer
- Paid Time Off (PTO).
- Generous store discounts.
- Health care plans (medical, prescription, dental, vision).
- 401(k), HSA, FSA, Pre-tax commuter benefits.
- Disability and life insurance coverage.
- Paid parental leave.
- Pet insurance.
- Critical illness and accident insurance.
- Discounted home and auto insurance.
- College tuition assistance.
- Career development, industry knowledge, and wine, spirits, and beer education.
- Consumer classes.
