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Retail Sales Associate

2 months ago

Plano, Texas, United States Meh Full time

Job Title: Retail Sales Associate

Job Summary:

Mercatalyst is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.

Key Responsibilities:

  • Provide excellent customer service, ensuring high levels of customer satisfaction
  • Assess customer needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Go the extra mile to drive sales and meet sales targets
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store and engage with them to increase sales
  • Process POS (point of sale) purchases and handle returns of merchandise
  • Team up with co-workers to ensure proper customer service and achieve sales goals
  • Comply with inventory control procedures and maintain accurate records

Requirements:

  • Proven work experience as a Retail Sales associate, Sales representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Basic Math skills and hands-on experience with POS transactions
  • Familiarity with inventory procedures and ability to maintain accurate records
  • Solid communication and interpersonal skills, with a friendly and energetic personality
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts, including evenings, weekends, and holidays

Physical Requirements and Attendance:

  • Ability to work part-time, averaging 20 hours per week
  • Ability to work evenings, weekends, and holidays on a regular basis
  • Ability to use all Store equipment and janitorial supplies
  • Ability to spend up to 100% of working time standing, walking, and moving around the store
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
  • Ability to occasionally push, pull, and lift more than 25 lbs

Equal Opportunity Employer:

Mercatalyst is an equal opportunity employer and strictly prohibits unlawful discrimination or harassment of any kind. We are committed to creating a diverse and inclusive work environment and welcome applications from all qualified candidates.