Operations Specialist

11 hours ago

Monroe, Washington, United States Card Kingdom Full time
Job Title: Operations Specialist

Card Kingdom is seeking a highly organized and detail-oriented Operations Specialist to join our team. As an Operations Specialist, you will play a crucial role in maintaining the accuracy and efficiency of our inventory management system.

Responsibilities:
  • Manage and maintain accurate inventory levels, ensuring proper alignment between physical and digital inventory.
  • Prepare and package orders with precision, ensuring timely and accurate shipping.
  • Inspect orders for any discrepancies before shipment, ensuring high-quality customer satisfaction.
  • Handle special customer requests, customer notes, and product returns with a focus on excellent customer service.
  • Execute team-based targets for service level agreements, driving continuous improvement and efficiency.
  • Regularly perform quality assurance checks and set audits in the proprietary inventory system, ensuring data accuracy and integrity.
  • Assist in processing, auditing, and restocking various inventories, maintaining a safe and efficient work environment.
  • Develop and maintain knowledge of Magic: The Gathering products and card play, staying up-to-date on new releases and trends.
Requirements:
  • High school diploma or equivalent work experience.
  • Basic math skills and attention to detail.
  • Ability to work overtime as needed, particularly for special projects and product releases.
  • Proficiency in electronic inventory management systems and MS Office suite.
  • Superior verbal and written communication skills to effectively interact with various stakeholders.
  • Proven attention to detail, with experience in performing repetitive tasks accurately and efficiently.
  • Exceptional time management and organizational skills, with the ability to manage multiple tasks simultaneously.
Benefits:
  • Paid Time Off: Up to 120 hours (3 weeks) accrued in first year, plus 8 hours granted at 90 days.
  • Paid Time Off: Increased accruals after 1 year, and 3 years.
  • Company Holidays: 8 Paid Holidays.
  • Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance.
  • Retirement: 401(k).
  • Flexible Spending Accounts and Health Savings Accounts.
  • Pre-Tax Commuter Benefits.
  • Supplemental Life and AD&D Insurance.
  • Accident, Critical Illness and Hospital Confinement Plans.
  • Employee Assistance Program.
  • Employee Discount.
Equal Opportunity Employment:

Card Kingdom is committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, caste, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class.

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