Customer Experience Associate

4 weeks ago


Boone, North Carolina, United States Courtyard by Marriott Full time
Customer Experience Associate - Housekeeping

We are seeking a highly motivated housekeeper to join our team and contribute to delivering exceptional customer experiences.

Job Summary:

The Customer Experience Associate - Housekeeping will be responsible for maintaining the cleanliness and comfort of our guests by ensuring that all areas of the hotel are clean and well-maintained. This role requires excellent customer service skills, strong communication abilities, and a positive attitude.

Key Responsibilities:

  • Clean and sanitize guest rooms to meet hotel standards.
  • Demonstrate exceptional customer service skills.
  • Create daily task lists and record serviced rooms.
  • Maintain equipment in good working order.
  • Report any maintenance or security issues.

Requirements:

  • Excellent customer service and communication skills.
  • Ability to work independently or as part of a team.
  • Strong organizational and time management skills.
  • Positive attitude and professionalism.

Compensation and Benefits:

  • A competitive salary starting at $12-16/hour for full-time employees (dependent on experience).
  • Health insurance and paid vacation time.
  • 401K price match after 1 year of service.
  • Employee discounts at Marriott properties worldwide.


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