Customer Service Associate

4 days ago


Boone, North Carolina, United States Food Lion Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our Front End team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Estimated Salary: $25,000 - $35,000 per year, depending on location and experience.

Responsibilities
  • Provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards.
  • Greet each customer and use their name whenever possible.
  • Unload customers' groceries from cart to belt-unload items for ease of bagging.
  • Check the bottom of every cart and under all baby seats for items before completing an order.
  • Scan customers' order and handle the payment transaction, per standard practice.
Requirements
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.


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