Pharmacy Technician
1 week ago
Job Summary
CVS Health is seeking a Patient Service Representative to join our team at CVS Specialty Services, a Careplus pharmacy located in Portland, ME. As a Patient Service Representative, you will play a critical role in coordinating the needs of patients taking complex medications related to their specialty medical condition, disease or illness. You will work proactively with our patients, provider offices and clients via the telephone and directly onsite to compassionately and efficiently coordinate medication shipments, medication adherence services, provider support, and overall customer service for specialty medications.
Responsibilities
Coordinate medication shipments and medication adherence services for patients taking complex medications
Work proactively with patients, provider offices and clients to ensure seamless coordination of care
Provide exceptional customer service to patients and clients
Collaborate with the healthcare team to ensure accurate and timely medication dispensing
Maintain accurate and up-to-date patient records
Requirements
Active Pharmacy Technician License in the state of ME
Experience in a customer service role
High School Diploma or Equivalent
Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
Competitive pay range: $17.00 - $28.45
Comprehensive benefits package, including medical, dental, vision insurance and more
Paid time off and holidays
Opportunities for professional growth and development
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