Banquet Server

6 days ago

Aspen, Colorado, United States Auberge Resorts Full time
Unforgettable Dining Experiences

As a Banquet Server at Auberge Resorts, you will be the orchestrator of unforgettable dining experiences. Our ensemble of service professionals is dedicated to delivering seamless events where every guest is treated to a symphony of flavors and exceptional hospitality.

Key Responsibilities
  • Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific processes to resolve issues, delight, and build trust.
  • Comply with quality assurance expectations and standards.
  • Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Set tables according to the type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
  • Follow appropriate procedures for serving alcohol.
Requirements
  • Must be able to adhere to timelines in completion of set-ups.
  • Must be able to work well under pressure.
  • Must be able to accurately follow instructions, both verbally and written.
  • Must be highly detail orientated.
  • At least 1 year of server experience.
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.
  • Must be of minimum age to serve alcohol.
  • Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
Benefits

The comprehensive benefit package for this position includes 401(k) plans with employer contribution, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.

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