Vehicular Operations Specialist

1 week ago


Homestead, Florida, United States South Dade Kia Full time

Job Overview: South Dade KIA of Homestead seeks a skilled Vehicular Operations Specialist to provide exceptional customer service and coordinate vehicle repairs.

Responsibilities:

  • Obtain customer and vehicle information, clearly report all vehicle symptoms as described by customer and recommend maintenance based on age, mileage, and history of vehicle.
  • Develop and prepare accurate cost of materials, supplies, and labor and calculate customer's payment.
  • Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required, obtains approval signatures, and enters RO into service database.
  • Builds and maintains customer rapport by explaining estimate, answering customer questions and concerns, obtaining and providing contact numbers, providing expected return of vehicle, and arranging towing and temporary transportation as applicable.

Requirements:

  • Previous experience as an automotive Service Advisor and a working knowledge of automobiles.
  • Professional personal appearance and work ethic.
  • Proficient use of computers, business software, and equipment.
  • Excellent communication and organizational skills.
  • Friendly and customer service focused.

What We Offer:

  • Health, Dental, and Vision Insurance
  • 401(k) Retirement (After 1 year of completed service)
  • Vacation Options
  • Competitive Pay Plan
  • Friendly Working Environment
  • Opportunity for internal promotion and career growth within the dealership

Salary Range: $50,000 - $65,000 per year



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