Fitness Club Team Lead
7 days ago
We are seeking an experienced Team Lead to join our dynamic team at Crunch Fitness - Morris Plains/Stanhope/Toms River. As a key member of our leadership team, you will play a vital role in driving sales growth, enhancing customer satisfaction, and fostering a positive work environment.
About the Role:
As a Team Lead, you will be responsible for leading and motivating a high-performing front desk team to achieve exceptional customer service standards and drive membership sales. Your primary focus will be on promoting a professional and welcoming atmosphere that enhances the quality of service and care offered to our members.
Key Responsibilities:
- Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
- Communicate and implement club policies and procedures to employees.
- Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members.
- Serves as the lead customer service contact for members at the front desk
- Resolve member complaints in an expeditious and tactful manner following club procedure and documentation
Benefits and Perks:
Competitive salary: $60,000 per year
Opportunities for career advancement within a growing company
Flexible scheduling with opportunities for overtime pay
Fun and dynamic work environment with a great team
In addition to a competitive salary and benefits package, we offer a fun and dynamic work environment with opportunities for career growth and development. If you're passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply.
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