Relationship Management Associate

3 weeks ago


Encino, California, United States Shane Taylor - State Farm Agent Full time

Are you a motivated and customer-orientated individual looking to take your career to the next level? As a Customer Experience Specialist with Shane Taylor - State Farm Agent, you will have the opportunity to make a real difference in the lives of our clients.

About the Role

This position involves working closely with our team to deliver exceptional customer experiences and exceed client expectations.

Key Responsibilities
  • Managing customer inquiries and resolving issues in a timely and professional manner.
  • Maintaining accurate client records and updating information as needed to ensure seamless communication and service delivery.
Requirements
  • Strong communication and problem-solving skills, with experience in customer service preferred.
  • The ability to handle high-stress situations calmly and effectively.

We offer a competitive salary range of $45,000 - $65,000 per year, based on location and experience, along with a comprehensive benefits package including licence reimbursement, 401(k), bonus opportunities, flexible schedule, health insurance, paid time off, and training & development programs.



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