Executive Director of Food and Retail Operations
1 week ago
We are seeking a dynamic and experienced General Manager to join our team at the Veterans Canteen Service. As a leading organization serving our nation's Veterans, we offer a unique opportunity to grow with us and make a meaningful impact.
About the RoleThe successful candidate will be responsible for leading our food and retail operations, driving sales growth, and improving customer satisfaction. With a strong focus on service and hospitality, you will be expected to build a high-performing team and develop strategies to increase profits and sales.
Key Responsibilities- Lead and manage a team of food and retail professionals to deliver exceptional customer service and drive sales growth
- Develop and implement strategies to improve profitability, sales, and customer satisfaction
- Manage inventory, supply costs, and shrinkage controls to optimize business performance
- Collaborate with cross-functional teams to drive business growth and improve operational efficiency
- Ensure compliance with regulatory requirements and maintain high standards of quality and safety
- Minimum 3-5 years of direct food/retail management experience
- Prior experience with inventory management, supply cost, and shrinkage controls, and P&L management
- Proven track record of building sales, increasing profits, and staff development
- Ability to assess business needs and problem-solve
- Hands-on leadership with a strong focus on service and hospitality
- Proficient computer skills using Microsoft applications (Word, Excel, etc.)
- Experience with POS Systems
- ServSafe certification required or obtained within 90 days of hire date
- Associate Degree preferred, but not required, in Business, Hospitality, or Management
- Competitive benefits package, including medical, dental, vision, and life insurance
- Annual cost of living pay increases
- Child care subsidy program
- Public transportation benefits (bus pass)
- Vacation and sick leave, including 11 paid federal holidays
- Company contribution to retirement savings plan
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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