Executive Director of Food and Retail Operations

1 week ago


Kansas City, Missouri, United States Veterans Canteen Service Full time
Job Opportunity at Veterans Canteen Service

We are seeking a dynamic and experienced General Manager to join our team at the Veterans Canteen Service. As a leading organization serving our nation's Veterans, we offer a unique opportunity to grow with us and make a meaningful impact.

About the Role

The successful candidate will be responsible for leading our food and retail operations, driving sales growth, and improving customer satisfaction. With a strong focus on service and hospitality, you will be expected to build a high-performing team and develop strategies to increase profits and sales.

Key Responsibilities
  • Lead and manage a team of food and retail professionals to deliver exceptional customer service and drive sales growth
  • Develop and implement strategies to improve profitability, sales, and customer satisfaction
  • Manage inventory, supply costs, and shrinkage controls to optimize business performance
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency
  • Ensure compliance with regulatory requirements and maintain high standards of quality and safety
Requirements
  • Minimum 3-5 years of direct food/retail management experience
  • Prior experience with inventory management, supply cost, and shrinkage controls, and P&L management
  • Proven track record of building sales, increasing profits, and staff development
  • Ability to assess business needs and problem-solve
  • Hands-on leadership with a strong focus on service and hospitality
  • Proficient computer skills using Microsoft applications (Word, Excel, etc.)
  • Experience with POS Systems
  • ServSafe certification required or obtained within 90 days of hire date
  • Associate Degree preferred, but not required, in Business, Hospitality, or Management
What We Offer
  • Competitive benefits package, including medical, dental, vision, and life insurance
  • Annual cost of living pay increases
  • Child care subsidy program
  • Public transportation benefits (bus pass)
  • Vacation and sick leave, including 11 paid federal holidays
  • Company contribution to retirement savings plan

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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