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Automotive Service Advisor

2 months ago

Brighton, Michigan, United States GreatWater 360 Auto Care Full time
Job Description

A Plus Transmission, a reputable full-service auto-repair shop, is seeking a skilled Automotive Service Advisor / Service Writer to deliver exceptional customer service to our valued clients. As a key member of our team, you will be responsible for creating a positive and memorable experience for our customers, while working collaboratively with our highly motivated and dedicated technicians.

A Plus Transmission is part of the GreatWater 360 Auto Care network, which provides us with access to industry-leading programs, resources, technology, training, and benefits that set us apart from other local shops. This partnership enables us to offer our teammates a competitive pay plan, including performance-based bonuses, a ZERO Contribution Health Plan option, and a 401K with employer match.

What We Offer:

  • Competitive Pay and Benefits: Our top advisors can earn $100,000+ per year, and we offer a GREAT pay plan with performance-based bonuses.
  • Healthy Work-Life Balance: We promote a healthy work-life balance with a 5-Day Work Week, Paid Time Off, and Paid Holidays.
  • Training and Career Advancement: We prioritize personal growth and continuing education, sponsoring both onsite and offsite training to increase your skills and worth in the industry.

A Plus Transmission is located in Brighton, MI, and we are currently seeking an experienced Automotive Service Advisor / Service Writer who is committed to building lasting relationships with our customers based on trust. If you are a motivated and customer-focused individual who is eager to grow with our team, we encourage you to apply.

Requirements:

  • Willingness to commit to building the customer experience and a shop reputation for honesty, transparency, and outstanding work.
  • At least 1 or more years' Service Writer/Advisor experience or other experience that closely matches the Service Advisor responsibilities.
  • Ability to develop a great working relationship with technicians founded on respect.
  • Strong customer service skills.
  • At least 1 or more years' experience in a sales role or demonstrates an ability to sell and lead.

Salary Description:

$17 - $24.50 per hour plus monthly incentives.