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Medical Office Support Representative

2 months ago

Ithaca, New York, United States Cayuga Health System Full time
Patient Services Representative - Cayuga Health System

Cayuga Health System, a prominent healthcare provider in the region, is dedicated to enhancing the health and well-being of the communities we serve. Our organization prides itself on delivering exceptional healthcare through a team of skilled professionals who are committed to clinical advancements and improving access to state-of-the-art facilities and technologies. We offer competitive salaries, comprehensive benefits, and numerous opportunities for professional growth within the healthcare sector.

The role of Patient Services Representative is dynamic and adapts to the daily clinical and administrative needs of the practice. Responsibilities encompass supporting healthcare providers with clinical tasks and direct patient interactions, as well as assisting with the administrative functions of the office.

Key Responsibilities:
  • Welcome patients upon their arrival
  • Update and verify patient information
  • Collect outstanding payments and co-pays
  • Manage phone communications and relay messages
  • Confirm insurance details
Essential Skills and Qualifications:
  • Strong time management and organizational abilities
  • High school diploma or equivalent required
Preferred Skills and Qualifications:
  • Experience in a medical office setting is advantageous
  • Post-secondary education in a healthcare-related field is preferred
  • Familiarity with electronic medical records (EMR) systems is beneficial
Physical Requirements:
  • Primarily sedentary with occasional standing
Work Environment:
  • Onsite position with a combination of in-office and remote work
Cayuga Health System is committed to providing equitable treatment to all patients, staff, and volunteers, ensuring a safe and respectful environment. We strive to recognize and address biases that affect healthcare access and outcomes.

We are an Equal Employment Opportunity employer, fostering a diverse and inclusive workplace that values the unique backgrounds and experiences of all individuals. We do not discriminate based on any protected characteristics.

If you require accommodations during the application or interview process, please reach out to our Talent Acquisition team.

By submitting your application, you affirm that the information provided is accurate and complete. Any discrepancies may result in disqualification from employment consideration or termination if already hired.

All hiring decisions are contingent upon successful completion of pre-employment checks, which may include background checks and drug screening. We maintain a drug-free workplace and require passing a pre-employment drug test as a condition of employment.