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Client Relations Specialist

2 months ago

Yakima, Washington, United States Shawnie Haas - State Farm Agency Intern Full time
Position Overview

Benefits:

  • Opportunities for career growth
  • Attractive compensation package
  • Paid leave options

AGENCY BACKGROUND:
If you are a friendly and customer-oriented individual who enjoys interacting with people, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents operate independently, promoting a range of insurance and financial service products.


ROLE SUMMARY:
As a Client Relations Specialist for Shawnie Haas - State Farm Agency Intern, you play a crucial role in our daily operations and contribute to our clients' success. You will enhance our office's growth through meaningful interactions with clients and serve as a bridge between customer requirements and State Farm's various departments. Your proactive approach in marketing relevant products and services will significantly improve our customers' lives.


Advance your career while positively impacting your community. We are looking for a personable, attentive, and sales-driven professional to join our workforce.


KEY RESPONSIBILITIES:

  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Foster strong and lasting customer relationships.

REQUIREMENTS:

  • Sales experience (whether in outside sales, inside sales, retail, or telemarketing) is preferred.
  • Experience in managing client relationships is advantageous.
  • Interest in marketing products and services tailored to customer needs.
  • Strong communication skills - both written and verbal, along with active listening.
  • Commitment to exceptional customer service.
  • Ability to anticipate and understand customer needs.
  • Capability to relate effectively to clients.