Food and Beverage Team Member

1 week ago


Lahaina, Hawaii, United States Lahaina Restaurant Full time
Job Title: Food and Beverage Team Member

We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at Maui Brewing Co. in Lahaina Restaurant. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and working in a fast-paced environment.

About the Role:
This role involves taking orders, serving food and beverages, and providing recommendations on menu items. You will be responsible for ensuring that all guests have an outstanding dining experience, and you will work closely with kitchen and bar staff to ensure smooth service flow.

Key Responsibilities:
* Provide excellent customer service by engaging with guests in a friendly and professional manner.
* Accurately take and input orders into the POS system, ensuring all guest preferences and special requests are noted.
* Serve food and beverages promptly, ensuring correct orders and presentation.
* Be knowledgeable about Maui Brewing Co. beers, food menu items, and specials, and provide recommendations based on guest preferences.
* Handle guest inquiries and complaints with patience, professionalism, and a positive attitude.
* Collaborate with kitchen and bar staff to ensure smooth service flow.
* Maintain cleanliness and organization of the dining area, ensuring all areas are properly stocked and set for service.
* Follow health and safety regulations, including proper food handling and hygiene practices.

Qualifications:
* Previous serving or customer service experience is preferred.
* Excellent communication and interpersonal skills.
* Strong organizational skills and attention to detail.
* Ability to multitask and work in a fast-paced environment.
* Flexibility to work evenings, weekends, and holidays.
* Must be able to stand and walk for extended periods of time.

Compensation:
The estimated salary for this role is $14.00 per hour + tips.

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