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Administrator of Veterinary Medical Services

2 months ago

Chicago, Illinois, United States The VET Recruiter Full time

About Us:

A non-profit veterinary organization dedicated to the welfare of animals is seeking a Veterinary Operations Director. This role is pivotal in managing medical operations across various programs, ensuring that our services are delivered seamlessly and effectively.

Key Responsibilities:

Leadership and Oversight:

  • Act as the primary leader for medical operations, identifying areas for enhancement.
  • Oversee daily operational activities, including staff scheduling and resource allocation.
  • Assist in the creation and enforcement of medical policies and procedures.
  • Ensure adherence to organizational standards, veterinary regulations, and best practices.
  • Support the Chief Medical Officer in leading a team of veterinary professionals and technicians.
  • Promote a collaborative and positive workplace culture.
  • Ensure that all staff members are well-trained and engaged in their roles.
  • Manage client-facing services to uphold exceptional customer service standards.

Medical Operations Management:

  • Implement the medical vision in alignment with the organization's mission.
  • Establish and monitor quality metrics to ensure compliance with industry standards.
  • Evaluate patient outcomes and work with the team to refine medical protocols.
  • Investigate and apply technological advancements to improve operational efficiency.
  • Track key performance indicators as outlined by executive leadership.

Resource Management:

  • Oversee the allocation and optimization of resources, including personnel and supplies.
  • Collaborate with the Chief Medical Officer to manage the veterinary services budget effectively.
  • Identify cost-saving measures while maintaining high-quality care.
  • Explore opportunities to leverage technology for enhanced operational effectiveness.

Qualifications:

  • A Bachelor's degree is required; a Master's in Business Administration (MBA) is preferred.
  • Minimum of 3 years of experience in veterinary or medical practice management.
  • Experience in an animal shelter environment is advantageous.
  • Familiarity with veterinary standards of care and operational procedures.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Proficient in documentation and compliance monitoring.
  • Excellent communication skills, both verbal and written.
  • Ability to act as a liaison between veterinary teams and other departments.
  • Demonstrated leadership capabilities with experience in mentoring and team collaboration.

Life in Our Community:

Our organization is situated in a vibrant community known for its rich culture and diverse offerings. The area features numerous parks, recreational activities, and a variety of dining options, contributing to a high quality of life. The community is characterized by its welcoming atmosphere and strong sense of togetherness, making it an ideal place for both personal and professional growth.