Automotive Claims Support Specialist

3 days ago


Atlanta, Georgia, United States Sanford Rose Lake Lanier Islands Full time
Automotive Technician Claims Support Opportunity

Our client, a leading provider of vehicle service contracts, is seeking a highly skilled Automotive Technician Claims Support professional to join their team.

This is a unique opportunity for a current or former Service Advisor or Auto Mechanic to leverage their technical expertise and communication skills in a professional office environment.

The ideal candidate will be a sharp, talented individual with excellent analytical and problem-solving skills, able to effectively communicate with agents, clients, and customers to resolve warranty-related issues.

The successful candidate will be responsible for:

  • Adjudicating claims and providing claims status
  • Resolving or escalating customer issues
  • Ensuring proper documentation and adhering to contract terms and conditions
  • Utilizing available resources and meeting schedule expectations

Key qualifications include:

  • High School Diploma or equivalent
  • Minimum of three years of experience within the Automotive Service Industry
  • Strong computer skills and ability to troubleshoot policy issues
  • Proficiency in Windows and MS Office Products
  • Excellent verbal and written communication skills
  • Strong interpersonal skills and ability to exercise sound judgment
  • Authorization to work in the U.S or Canada
  • Ability to pass a background check

Experience in customer service, insurance claims, or call/claims center environment is a plus.



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