Support Associate

1 week ago

Shrewsbury, New Jersey, United States Chico's Full time
Job Summary

We are seeking a highly organized and customer-focused Support Associate to join our team. As a Support Associate, you will play a critical role in ensuring the sales floor is well-stocked and visually appealing, while also providing exceptional customer service.

Key Responsibilities
  • Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor.
  • Ensure new products are properly merchandised and represented in a timely manner.
  • Correctly enter all receiving documents into the computer system, reconcile merchandise invoices to items received, and complete store-to-store transfers and Locate requests.
  • Participate in pricing changes and markdowns, and alert store management to cash supply needs.
  • Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, and boutique cleanliness and organization.
  • Model, support, and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns, and exchanges.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
Requirements
  • High school diploma or equivalent.
  • Previous stock or cashier experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Ability to work the majority of the shift standing.
  • Ability to work quickly and within strict timelines.
  • Ability to demonstrate teamwork.
Physical Requirements
  • Constant walking/standing (8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34%-66% of 8-hour shift).

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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