Care Partners Client Care Coordinator
6 days ago
We are seeking a highly organized and compassionate Client Care Coordinator to join our team at Care Partners. As a key member of our operations team, you will be responsible for coordinating the scheduling and assignment of Personal Care Attendants and Caregivers.
Key Responsibilities:- Coordinate daily schedules and assignments for PCAs and Caregivers, ensuring seamless delivery of care services.
- Demonstrate exceptional customer service skills, responding promptly to client inquiries and concerns.
- Participate in performance improvement activities, contributing to continuous quality enhancement.
- Maintain confidentiality of client information and agency operations.
- Promote a culture of safety, adhering to all policies and procedures.
- Bachelor's degree in Business Management or equivalent preferred.
- At least one year of experience in home care scheduling or a related field.
- Effective communication and interpersonal skills, with ability to work with diverse clients and families.
- Ability to maintain accurate records and follow instructions with minimal supervision.
- Demonstrated self-motivation, flexibility, and ability to prioritize multiple tasks.
- Competitive salary range: $45,000 - $60,000 per annum, based on experience.
- Opportunities for career growth and professional development.
- A comprehensive benefits package, including health, dental, and vision coverage.
- A generous paid time-off policy and recognition programs.
Care Partners is committed to fostering a positive and inclusive work environment, where employees feel valued and empowered to make a meaningful difference in the lives of our clients. If you share our passion for delivering exceptional care and support, we encourage you to apply for this exciting opportunity.
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