Senior Branch Operations Manager

2 months ago

Bellingham, Washington, United States Banner Bank Full time

Company Overview

With a legacy spanning over 130 years, we are committed to our core values of listening, learning, and assisting both businesses and individuals in achieving their objectives. Our financial robustness and stability have earned us recognition as one of the Best 100 Banks in America by Forbes for eight consecutive years, while Newsweek has acknowledged us as one of the Most Trustworthy Companies for four years running.

As a Branch Manager at Banner Bank, you will oversee the seamless daily functioning of a branch, focusing on sales, operations, consumer and small business lending, and maintaining high standards of client service, security, and safety in alignment with the Bank's goals.

Key Responsibilities:

  • Provide leadership, training, and oversight to branch personnel, ensuring efficient day-to-day operations.
  • Achieve established branch and bank objectives through active engagement in sales management programs.
  • Engage in community initiatives to boost the Bank's presence and foster new business opportunities.
  • Conduct regular coaching sessions with the sales team to enhance business development efforts.
  • Perform outreach to clients and prospects to understand their financial needs better.
  • Oversee the sales of various banking products, including consumer and business credit cards, and manage existing merchant services.
  • Drive branch performance during sales campaigns and execute promotions to stimulate account growth.
  • Ensure compliance with policies, procedures, security protocols, and regulatory requirements.

Qualifications:

  • Bachelor's Degree required (equivalent education and experience may be considered).
  • NMLS registration is mandatory.
  • Minimum of 4 years of experience in bank branch leadership and operations.
  • At least 2 years in a supervisory or management role leading teams or projects.

Skills and Abilities:

  • In-depth knowledge of retail banking products, policies, and procedures.
  • Strong client service and relationship-building skills, with effective communication abilities.
  • Proven track record in sales and business development.
  • Ability to analyze financial data and develop budgets.
  • Demonstrated leadership and team-building capabilities.
  • Familiarity with banking regulations at both state and federal levels.

Travel Requirements:

  • Up to 20% travel may be necessary.

Compensation & Benefits:

  • Targeted starting salary range based on experience: $73,041 - $109,562.
  • Incentive potential available.
  • Comprehensive benefits package including medical, dental, vision, and life insurance.
  • Paid vacation, sick leave, and 11 company holidays.
  • 401k plan with up to 4% matching.
  • Tuition reimbursement up to $5,250 annually.

Banner Bank is an Equal Opportunity Employer dedicated to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability, or protected veteran status.

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