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IT Systems Support Specialist

2 months ago

Bozeman, Montana, United States The E.W. Scripps Company Full time

The Information Technology Support Technician at The E.W. Scripps Company will assist in the setup and upkeep of employee technology and systems, including desktop computers, mobile devices, printers, and fax machines. This role involves configuring, installing, maintaining, and upgrading hardware and software for computer systems.

KEY RESPONSIBILITIES:

  • Configure, install, maintain, and upgrade computer systems hardware and software.
  • Manage and uphold the security of operating systems.
  • Restore files or systems by designing, writing, and implementing backup protocols.
  • Provide operational support for the organization's information systems and peripheral devices, including application servers, database servers, web servers, desktops, printers, and storage solutions.
  • Execute recovery procedures, schedule backups, and monitor batch processes.
QUALIFICATIONS:
  • Preferred: Associate's degree; required: High school diploma or GED.
  • 1 to 3 years of relevant experience.
SKILLS AND ATTRIBUTES:
  • Familiarity with basic system administration tools and processes.
  • Strong skills in computer networking and organizational abilities.
  • Ability to adhere to a high-security environment and comply with company security policies and controls.
  • Capable of working under pressure and managing multiple tasks as needed.
WORK ENVIRONMENT:
  • Flexible working hours, including weekends, holidays, and evenings.
  • Moderate lifting may be necessary.
  • Occasional overtime may be required.
DIVERSITY AND INCLUSION:
At The E.W. Scripps Company, we are dedicated to fostering a diverse and inclusive culture that reflects the communities we serve. We strive to create an environment where all employees feel valued and empowered to reach their full potential. Our commitment to equity, diversity, and inclusion is not only a moral imperative but also a business necessity.