Senior Program Manager

2 weeks ago


Santa Clara, California, United States DynPro Full time
Job Summary

As a Senior Program Manager at DynPro, you will be responsible for leading the execution and delivery of IT's most critical, complex, and high-visibility cross-functional programs.

Key Responsibilities:

Plan, scope, and lead the execution of IT's most critical programs
Collaborate with cross-functional teams to identify and resolve dependencies, coordinate change management requirements, and manage risks
Manage communications to ensure all stakeholders receive timely and consistent messaging on all dimensions of the program
Review and monitor key metrics of a program and take corrective actions for deviations
Build and manage program schedules, timelines, stakeholder engagement, and drive trade-off conversations with senior leadership
Drive POCs and tool evaluation processes with external vendors as needed
Help define mitigation strategies to remediate risks and issues and ensure that the value being delivered aligns to the product vision and business needs
Drive operational excellence by following standardized processes and delivery methodologies and capacity/resource planning
Drive sprint ceremonies on a regular basis and ensure cross-functional teams are aligned with the set of programs and priorities and informed of planned schedules for new or enhanced offerings
Assist with IT intake, prioritization, quarterly/annual planning processes, and help drive portfolio health status updates with IT functional and business teams

Requirements:

Minimum 7 years of program management experience in an Agile environment
Demonstrated ability to lead multiple complex programs simultaneously
Ability to set priorities and recommend trade-offs to keep teams focused
Proven ability to manage ambiguity and a preparedness to take on what is needed to get things done
Ability to influence and lead teams in a matrixed organization
Experience working with IT teams and cross-functional business teams
Well-versed in program management methodologies
Exceptional written and verbal communication skills
Highly organized and detail-oriented
Experience using JIRA and Confluence
Prior work experience or a technical background is preferred
Domain expertise in network security service offerings is a plus

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