Optical Care Specialist
3 weeks ago
Job Summary:
LensCrafters is seeking a skilled Licensed Optician to join our team. As a Licensed Optician, you will be responsible for delivering exceptional customer service and providing expert optical care to our patients.
Key Responsibilities:
- Welcome and engage with customers, setting expectations and providing personalized service
- Custom fit glasses and precisely place prescriptions in lenses
- Act as a leader in optical acumen, providing expert advice and guidance
- Take and record measurements, accurately adjust and fit eyewear with attention to detail
- Assist team members with complex product needs and prescriptions
- Utilize technology effectively, demonstrating exceptional product knowledge and tool usage
- Proactively identify and resolve customer issues, ensuring satisfaction and exceeding expectations
- Manage time effectively, prioritizing tasks and competing priorities
- Strive for exceptional results on Brand KPIs and competencies
- Maintain a clean and organized store appearance, adhering to company standards
- Report safety opportunities and demonstrate safe work practices
- Embody a resourceful and self-motivated attitude, with a desire for continual learning and improvement
Requirements:
- High School graduate or equivalent
- State licensure
- Optical dispensing experience
Preferred Qualifications:
- Previous customer service and retail experience
Benefits:
EssilorLuxottica offers a competitive compensation package, including a bonus and commission plan, as well as a comprehensive benefits program. We are an equal opportunity employer and welcome applications from diverse candidates.
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