Software Quality Assurance Manager

7 days ago

Tampa, Florida, United States Wolters Kluwer Full time

Job Title: Software Quality Assurance Manager

Job Summary:

We are seeking a highly skilled Software Quality Assurance Manager to join our team at Wolters Kluwer. As a key member of our Digital Experience Group, you will be responsible for leading our Quality Engineering (QE) capability to support projects, programs, and strategic goals.

Key Responsibilities:

  • Provide direction to QE Analysts to successfully plan and execute QE Programs.
  • Participate in program planning and provide technical reviews and feedback on Requirements, Design Documents, and Specifications.
  • Coordinate efforts within the QE Team to increase the use of automation and related tools to increase reliability, repeatability, quality, and time to market.
  • Assist QE Analysts in reviewing Business Requirements and Software System Designs for gaps and testability.
  • Develop effective and efficient Test Strategies to support Development Programs, Projects, and Prototyping activities.
  • Assist QE Analysts in troubleshooting and identifying root cause of issues uncovered during testing.
  • Create Test Strategies that define the testing scope and approach for projects.
  • Assist QE Analysts in developing and defining test data requirements to execute defined test strategies.
  • Direct the day-to-day QE deliverables for the QE projects.
  • Conduct daily/weekly Issue Review Meetings.
  • Represents QE for Assessment phase of assigned projects to assemble estimates.
  • Proactively determine more efficient test approaches to increase quality and reduce overall QE costs.
  • Develop end-to-end test plans with other teams to ensure complete system testing coverage.
  • Generate project status reports.
  • Participates in yearly team objective progress.
  • Participates in Escaped Defect Analysis process and maintains all quality data.
  • Maintain all Atlassian JIRA & Tricentis qTest project setup and data maintenance for projects.
  • Independent QE thought leadership to drive evolving QE processes.
  • Identify meaningful gaps in the QE process on an on-going basis that will drive measurable improvements in QE testing effectiveness and reduced defects into UAT and Production.
  • Ensure team goals are set and tracked periodically for completion.
  • Take care of team's technology and soft skills growth via appropriate engagement.
  • Have regular discussions with team members and provide constructive feedback.
  • Facilitate discussion and conflict resolution.
  • Participate proactively in setting up development goals, maintaining group standards, tools, and best practices.

About Wolters Kluwer:

Wolters Kluwer is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors.

We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.

We are headquartered in Alphen aan den Rijn, the Netherlands.

What We Offer:

  • Competitive salary range: $93,400-$130,600
  • Bonus eligibility
  • Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave

Equal Employment Opportunity:

Wolters Kluwer U.S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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