Quality Assurance Manager

6 days ago

Tampa, Florida, United States IT Concepts Full time
Job Title: Quality Assurance Manager

We are seeking a highly skilled Quality Assurance Manager to join our team at IT Concepts. As a Quality Assurance Manager, you will be responsible for ensuring the quality of our products and services, and for developing and implementing quality assurance processes and procedures.

Responsibilities:
  • Establish and maintain quality assurance protocols, testing procedures, and performance standards that align with DoD regulations and project requirements.
  • Responsible for the implementation of policies and procedures to ensure adherence to quality standards.
  • Oversee the execution of quality tests, such as functional, performance, and security testing, on DoD projects, and ensure that any defects or issues are identified and addressed promptly.
  • Monitors and audits processes, deliverables, and reviews against established standards conducting a continuous analysis of quality defects and deviations.
  • Identifies deficiencies or gaps in quality assurance activities and develops solutions to ensure adequate and robust quality processes.
  • Lead the QA team, ensuring effective collaboration with engineering, development, and project management teams to address quality-related issues and implement improvements.
  • Prepare detailed reports on quality metrics, test results, and process improvements, and present findings to DoD leadership or project stakeholders.
Requirements:
  • Junior level: 0-3 years relevant experience and a BA/BS degree.
  • Journeyman level: A Bachelor's Degree and 3 - 10 years of relevant experience.
  • Senior level: 10 years of experience and a MA/MS degree.
Preferred Skills:
  • In-depth understanding of DoD-specific quality regulations, standards (e.g., MIL-STD, ISO 9001), and acquisition processes.
  • Proficiency in various testing methodologies (e.g., functional, performance, security testing) and quality control techniques, including statistical analysis and root cause analysis.
  • Strong project management skills, including the ability to lead a QA team, manage schedules, and coordinate quality efforts across multiple departments.
  • Ability to analyze quality metrics, interpret test data, and generate meaningful reports that inform decision-making and continuous improvement initiatives.
Clearance Requirements:
  • Must have at a minimum active DOD Top Secret.
  • US Citizen residing in Tampa, FL area.
Benefits:

We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period.

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations.

We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

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