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Medical Office Coordinator
2 months ago
United Digestive is seeking a highly organized and detail-oriented Patient Service Representative to join our team at the Panola Endoscopy Center. As a key member of our front desk staff, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient experience for our patients.
Key Responsibilities- Patient Check-in and Registration: Greet patients, collect and verify demographic and insurance information, and update patient records in our electronic health record system.
- Communication and Coordination: Communicate with patients, families, and healthcare providers to ensure accurate and timely information exchange.
- Administrative Support: Assist with scheduling, data entry, and other administrative tasks as needed.
- Customer Service: Provide exceptional customer service to patients, families, and visitors, responding to their needs and concerns in a professional and courteous manner.
- Team Collaboration: Work collaboratively with the nursing and administrative staff to ensure seamless patient care and efficient operations.
- Education: High school graduate or equivalent required; associate's or bachelor's degree preferred.
- Experience: Previous experience in a medical office or patient service role preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in electronic health record systems.
United Digestive is an equal opportunity employer and a drug-free workplace. This position requires standing and walking for extended periods, lifting and carrying items weighing up to 25 pounds, and working in a fast-paced environment.
