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Patient Care Supervisor

2 months ago


Clyde, North Carolina, United States Haywood Regional Medical Center Full time
Position Overview
As a Clinical Operations Supervisor, you will be responsible for overseeing daily staffing assignments and ensuring optimal service delivery within the department. Your leadership will guide the team in providing high-quality care to our patients.

Key Responsibilities
- Coordinate and supervise daily staffing levels and assignments.
- Provide direction, training, and mentorship to team members.
- Conduct performance evaluations and manage disciplinary actions as necessary.
- Assess service quality and facilitate professional development programs for staff.
- Ensure compliance with departmental and organizational policies and procedures.
- Step in to fulfill service responsibilities as needed to maintain service levels.
- Lead the resolution of complex issues and patient complaints.

Qualifications
Education:
Graduate of an accredited program in Physical Therapy, Occupational Therapy, or Speech Therapy.
Skills:
Strong critical thinking and decision-making abilities are essential. Must be capable of working independently in a fast-paced environment while managing stress effectively.
Certifications:
Current AHA Basic Life Support (BLS) certification is required.
Licenses:
Must hold a valid license in Physical Therapy, Occupational Therapy, or Speech Therapy in the State of North Carolina.
Experience:
A minimum of five (5) years of clinical experience along with two (2) years of supervisory experience is required.

Diversity Commitment
We are an equal opportunity and affirmative action employer, actively seeking diversity in our workforce, including candidates from minority, female, disabled, and protected veteran backgrounds.