Salesforce Business Expert

1 week ago


Radnor Twp, United States Airgas Full time

Job Title: Salesforce Business Expert

Job Description:

We are seeking a highly skilled Salesforce Business Expert to join our team at Airgas. As a key member of our organization, you will play a crucial role in guiding businesses to improve their processes and efficiency using the Salesforce platform.

About the Role:

This project-based, business-improvement role involves helping clients understand the capabilities of the Salesforce system and how it can help achieve their vision. You will work closely with IT and business stakeholders to ensure seamless communication and collaboration to attain the best results.

Key Responsibilities:
  • Gather requirements and understand business needs
  • Document user stories and create visual representations of projects within the CRM
  • Communicate project enhancements with the lead Business Analyst
  • Write valid and solution-based acceptance criteria
Requirements:
  • Associate degree or equivalent experience; Bachelor's Degree preferred
  • 1-2 years of experience as a Business Analyst or equivalent
Skills and Qualifications:
  • Strong understanding of the Salesforce platform and its capabilities
  • Knowledge of CRM processes and best practices
  • Experience creating wireframe documents with information architecture
  • Proficient in Google Sheets, Docs, Slides, Microsoft Project, and Visio

Estimated Salary Range: $60,000 - $80,000 per year

Benefits:

Airgas offers a comprehensive benefits package, including medical, dental, and vision plans, vacation time, sick leave, floating holidays, and paid holidays for full-time employees.



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