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Business Operations Analyst

2 months ago

Raleigh, North Carolina, United States First Citizens Bank Full time
Job Summary

We are seeking a highly skilled Business Operations Analyst to join our team at First Citizens Bank. As a key member of our analytics team, you will be responsible for analyzing complex data sets to identify trends and insights that drive business growth and efficiency.

Key Responsibilities
  • Data Analysis: Source, compile, and interpret large data sets to identify areas of improvement and opportunities for growth.
  • Operational Support: Provide daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices.
  • Business Strategy: Determine overall business needs through analysis and reporting, and suggest strategies to achieve company and department goals.
  • Reporting: Produce reports based on data analysis, industry trends, and process capabilities to convey patterns, problems, and areas of improvement.
Requirements
  • Bachelor's Degree and 3 years of experience in System Support or Analytics OR High School Diploma or GED and 7 years of experience in System Support or Analytics
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks