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Automotive Service Advisor

4 weeks ago

McHenry, Illinois, United States Gary Lang Automobile Group Full time
Job Summary

As a Service Advisor at Gary Lang Automobile Group, you will play a critical role in ensuring our customers receive exceptional service and support. Your primary responsibility will be to communicate with customers, diagnose vehicle problems, and provide estimates for repairs.

Key Responsibilities:

  • Communicate with customers to understand their vehicle concerns and provide solutions.
  • Diagnose vehicle problems and provide estimates for repairs.
  • Work with technicians to ensure timely and accurate repairs.
  • Maintain accurate records of customer interactions and vehicle repairs.
  • Stay up-to-date with manufacturer training and certifications.

Requirements:

  • 2+ years of experience in a service advisor or related role.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Valid driver's license.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.