Cafe Operations Manager

4 days ago


Cordova, Tennessee, United States Urban Air Adventure Parks Full time
Cafe Lead Job Summary

The Cafe Lead is a key role within Urban Air Adventure Parks, responsible for overseeing the daily operations of the cafe and guiding the performance of the cafe team. This is a hands-on role that requires strong leadership and communication skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Support the implementation of cafe processes and systems to ensure high-quality food and beverage service.
  • Manage the cafe team, providing guidance and coaching to ensure they meet the expected standards.
  • Ensure the cafe is maintained to a high standard of cleanliness and hygiene.
  • Develop and implement strategies to improve cafe performance and customer satisfaction.
  • Collaborate with other Urban Air teams to ensure seamless operations and excellent customer experience.
Requirements
  • Minimum of six months to one year of prior food and beverage experience.
  • One year of leadership experience preferred.
  • Must have a current ServSafe or similar food handling certification.
Additional Requirements
  • Ability to lead, motivate, and empower team members.
  • Excellent interpersonal and communication skills.
  • Ability to recognize problems and problem-solve.
  • Ability to set goals and convert plans into action.
About Urban Air Adventure Parks

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
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