Cafe Operations Manager
4 days ago
The Cafe Lead is a key role within Urban Air Adventure Parks, responsible for overseeing the daily operations of the cafe and guiding the performance of the cafe team. This is a hands-on role that requires strong leadership and communication skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities
- Support the implementation of cafe processes and systems to ensure high-quality food and beverage service.
- Manage the cafe team, providing guidance and coaching to ensure they meet the expected standards.
- Ensure the cafe is maintained to a high standard of cleanliness and hygiene.
- Develop and implement strategies to improve cafe performance and customer satisfaction.
- Collaborate with other Urban Air teams to ensure seamless operations and excellent customer experience.
- Minimum of six months to one year of prior food and beverage experience.
- One year of leadership experience preferred.
- Must have a current ServSafe or similar food handling certification.
- Ability to lead, motivate, and empower team members.
- Excellent interpersonal and communication skills.
- Ability to recognize problems and problem-solve.
- Ability to set goals and convert plans into action.
Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
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