Customer Service Specialist in Healthcare
1 week ago
Cardiovascular Medicine, P.C. is seeking a dedicated full-time Phone Operator for our Customer Call Center. We value a positive attitude and a commitment to providing a stable and professional work environment in the healthcare sector.
The Customer Call Center Representative will be responsible for:
- Handling both internal and external phone communications, which includes scheduling appointments for new and returning patients, taking messages or paging as necessary, and addressing inquiries about general procedures.
- Maintaining schedules for physicians and clinics.
- Managing patient records within the practice management system.
- Conducting follow-up calls for appointment reminders and recall notifications.
Experience in a medical office and scheduling is preferred.
Benefits:
This role offers comprehensive insurance benefits, an excellent 401(k) plan, and a generous earned time off policy, alongside a favorable Monday to Friday work schedule.
About Us:
Cardiovascular Medicine, P.C. is the leading provider of cardiovascular services in the region, focusing on the prevention, detection, management, and treatment of adult cardiovascular diseases. Our team consists of highly respected independent practitioners dedicated to delivering exceptional, compassionate care.
For more information about our company, please visit our website.
Job Type: Full time
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