Customer Service Specialist in Healthcare

2 weeks ago


Davenport, Iowa, United States Cardiovascular Medicine, P.C. Full time
Position Overview

Cardiovascular Medicine, P.C. is seeking a dedicated and professional Phone Operator for our Customer Call Center. This full-time role is ideal for individuals who possess a positive attitude and are looking for a stable career in the healthcare sector.

The Customer Call Center Representative will be responsible for:

  • Handling both internal and external phone communications, which includes scheduling appointments for both new and returning patients, taking messages, and providing information about general procedures.
  • Managing physician and clinic schedules effectively.
  • Processing patient records within the practice management system.
  • Conducting follow-up calls for appointment reminders and recall notifications.

Preferred qualifications include previous experience in a medical office setting and familiarity with scheduling processes.

Benefits:

This role offers comprehensive insurance benefits, an excellent 401(k) plan, and a generous earned time off policy, along with a favorable Monday to Friday work schedule.

About Us:

Cardiovascular Medicine, P.C. is the leading provider of cardiovascular services in the region, focusing on the prevention, detection, management, and treatment of adult cardiovascular diseases. Our team consists of highly respected independent practitioners committed to delivering exceptional and compassionate care.

For more information about our organization, please visit our website.

Job Type: Full-time



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