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Customer Data Specialist

2 months ago

St Louis, Missouri, United States Bayer Full time
About the Role

We are seeking a highly skilled Customer Master Data Specialist to join our team at Bayer. As a key member of our commercial and product supply organizations, you will be responsible for managing and maintaining customer account records to ensure timely, accurate, and high-quality customer master data.

Key Responsibilities
  • Manage and maintain customer account records in SAP and ancillary systems (IRD, Salesforce, etc.)
  • Research unknown customer accounts to identify whether they are new or existing customers
  • Drive quality for B2B and Grower Point of Sale insights and enable key customer-facing marketing programs
  • Proactively identify and resolve customer master data-related issues
  • Identify best practices and process improvements for data management based on investigation/analysis and solicited feedback
  • Incorporate process changes into appropriate audit and training materials
  • Collaborate with IT support on enhancements and production support issues
  • Participate in or manage small customer data-related projects within or outside of the team
Requirements
  • High School Diploma with 3+ years' experience or Bachelor's Degree with 1+ years' professional experience
  • Experience in ERP data governance, data management, or working with customer data
  • Detail-oriented and highly focused on delivering results
  • Proactive problem-solving skills with the ability to identify, analyze, and interpret data
  • Effective and detailed oral and written communication and listening skills
  • Fast learner
  • Seeks to understand process
What We Offer
  • Base salary estimated range between $55,000 and $82,999.20 annually, depending on the hiring location
  • Bonuses, RSUs, cash equivalent, or commission
  • Comprehensive health benefits, including medical, dental, vision, life, and disability, as well as a Life Solutions Plan covering mental health benefits
  • Industry-leading 401K match of up to 10%
  • Discounted access to Employee Share Purchase Plan program
  • Professional growth opportunities, including up to $10,000 college tuition reimbursement, access to upskilling platform, leadership training, mentoring, and coaching programs, and short-term assignments (domestic and international)
How to Apply

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for data management, we encourage you to apply. Please visit our website to learn more about our team and mission.