Automotive Industry Expert

2 weeks ago

Doral, Florida, United States Wetherill Associates Full time
Job Title: Field Sales and Service Representative

Are you passionate about the automotive industry and enjoy sharing your expertise? As a Field Sales and Service Representative at WAI, you'll lead training sessions, support customers in the field, and collaborate with sales teams to foster strong client relationships.

Job Summary

The Field Sales and Service Representative is responsible for providing technical and sales training to WAI customers across all market channels. This role requires a strong understanding of the automotive industry, excellent communication skills, and the ability to build mutually beneficial partnerships with customers.

Key Responsibilities
  • Conduct technical and sales training sessions at customer sites, trade shows, and sales meetings
  • Plan and coordinate all training sessions and schedules in collaboration with customer representatives
  • Collaborate with customer commercial sales managers to support their efforts in promoting and educating clients on WAI products
  • Deliver comprehensive training sessions to educate customers on technical and non-technical aspects, including Q&A sessions
  • Provide problem-solving support to address customer issues related to WAI products during customer visits
  • Stay updated on customer commercial sales programs and promotions
  • Cultivate and maintain ongoing business relationships with customers to foster long-term partnerships
  • Promote a collaborative work environment, encouraging effective communication and cross-training initiatives to enhance team productivity, versatility, and skill development
  • Undertakes additional responsibilities and tasks as directed by management
Requirements
  • Bachelor's degree in Business, Science, or related field
  • 5 years' experience working directly within the automotive industry – parts manufacturer or distributor, service departments, dealerships, vehicle maintenance environment; Or combination of equivalent education and experience equivalent
  • Experience includes familiarity with vehicle maintenance and diagnosis, knowledge of OE or aftermarket components
  • Ability to travel 75% of time
  • Ability to build mutually beneficial partnerships with customers
  • Proficient in Microsoft Office applications such as Excel, Word, and Outlook, etc.
  • Exhibits professional experience working collaboratively in a team environment
  • Demonstrates skill in writing routine reports and correspondence
  • Possesses advanced verbal communication skills, with the ability to address groups of customers or employees in an organization
  • Must possess excellent communication skills, both written and verbal
  • Demonstrates a high level of accuracy and thoroughness in work
  • Displays diligence in completing tasks in a timely manner, utilizing effective time management skills
  • Valid passport, allowing for international travel in and out of the US

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