Sales Associate
4 weeks ago
At Five Below, we're committed to delivering exceptional customer experiences. As a Sales Associate, you'll play a key role in achieving this goal.
Key Responsibilities:
- Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
- Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
- Promote store events and promotions by informing customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
- Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
- Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
Requirements:
- At least 16 years old
- Available to work a flexible schedule
- Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
- Ability to learn procedural knowledge acquired through on-the-job training
Physical Demands:
- Frequently operate cash register
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Communication Skills:
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers.
Work Schedule:
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Additional Requirements:
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Compensation:
- Hourly
Important Note:
- BE AWARE OF FRAUD. Five Below does NOT request financial information or payments from candidates at any point during the hiring process.
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