Sales Associate

4 weeks ago


Michigan, United States Five Below Full time

At Five Below, we're committed to delivering exceptional customer experiences. As a Sales Associate, you'll play a key role in achieving this goal.

Key Responsibilities:

  • Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
  • Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
  • Promote store events and promotions by informing customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
  • Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
  • Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Requirements:

  • At least 16 years old
  • Available to work a flexible schedule
  • Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
  • Ability to learn procedural knowledge acquired through on-the-job training

Physical Demands:

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor

Communication Skills:

  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers.

Work Schedule:

  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)

Additional Requirements:

  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures

Compensation:

  • Hourly

Important Note:

  • BE AWARE OF FRAUD. Five Below does NOT request financial information or payments from candidates at any point during the hiring process.


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