Retail Sales Associate
4 days ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at H&M Group. As a Retail Sales Associate, you will play a key role in delivering exceptional customer experiences and contributing to the success of our stores.
Key Responsibilities- Provide outstanding customer service and support to customers in the sales floor and service areas.
- Maintain a neat and tidy sales floor, including folding, hanging, displaying, and merchandising garments according to H&M guidelines.
- Unload delivery trucks, receive, open, and unpack merchandise, and label merchandise with security tags within efficiency timeline goals.
- Process, stock, and replenish garments on the sales floor and stock room.
- Ring on the register, report, and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bags following the register best practices routine.
- Educate and promote our H&M Loyalty program to customers.
- Share knowledge and skills with colleagues, offering help where needed to build a positive working environment.
- Work in accordance with H&M standards and local legislation with health & safety and security routines to guarantee the safety of employees, customers, and colleagues.
- Passionate about customer service and helping people find their style.
- Able to work in a fast-paced environment and multitask effectively.
- Inclusive, positive, creative, and willing to learn on the job.
- A team player with a flexible approach.
- Able to lift in excess of 20 pounds and stand for long periods of time.
- Ability to climb a ladder and use a step stool.
- Must be able to work a flexible work schedule, including nights and weekends.
- Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
- Endless growth and development opportunities.
- Dress your personality - we encourage you to express yourself through fashion.
- Discounts at H&M, &Other Stories, and COS.
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