Inbound Expert

2 weeks ago


Elmira, New York, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, talent development, and community investment.

Job Summary

We're seeking an Inbound Expert to join our team, responsible for creating a welcoming experience for guests, executing daily/weekly workload to support business priorities, and delivering on sales goals. As an Inbound Expert, you'll work efficiently and as a team to deliver for our guests, providing exceptional service and ensuring a seamless shopping experience.

Key Responsibilities
  • Create a welcoming experience by authentically greeting all guests
  • Observe and respond to guest needs, using body language and verbal cues to tailor your approach
  • Engage with guests in a genuine way, asking questions to better understand their specific needs
  • Be knowledgeable about tools, products, and services available in the store, and provide solutions to guest issues
  • Thank guests in a genuine way and let them know we're happy they chose to shop at Target
  • Execute a detailed, accurate, and efficient sorting operation, including unloading schedule times
  • Stock, backstock, and zone product on sales floor
  • Maintain sales floor instocks for GM categories
  • Operate power equipment only if certified, and partner with leader if certification is needed
  • Work with accuracy and attention to detail
  • Manage all defectives and handle environmentally sensitive items in compliance with applicable laws and regulations
  • Demonstrate a culture of ethical conduct, safety, and compliance
  • Work in a safe manner at all times to benefit yourself and others, identifying and correcting hazards, and complying with all safety policies and best practices
  • Support guest services such as back-up cashier, order pick up, and Drive up, maintaining a compliance culture while executing those duties
Requirements
  • Must be at least 18 years of age or older
  • Welcoming and helpful attitude toward guests and other team members
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Work both independently and with a team
  • Resolve guest questions quickly on the spot
  • Attention to detail and follow a multi-step process
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
What We Offer

We offer competitive benefits, including financial and education support, well-being programs, and opportunities for growth and development. If you're passionate about delivering exceptional guest experiences and working in a fast-paced environment, we encourage you to apply for this role.

Target is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.


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