Program Manager

1 week ago


Salt Lake, Utah, United States Workday Full time
About the Role

This is an individual contributor role on the Americas Benefits team, partnering closely with cross-functional stakeholders to ensure robust and holistic program management, execution, and support for employees in the Americas region (US, Canada, Mexico, and Costa Rica).

Key Responsibilities
  • Manage and develop best-in-class programs that amplify Workday's culture and enhance the experience for all Workday employees.
  • Contribute individually and as part of a successful team that drives constant improvement and innovation to ensure a positive experience for employees.
  • Analyze data and trends and provide insights, actionable recommendations, and present findings to stakeholders and leadership.
  • Create strategic vision for People Leader enablement to enable them to successfully support their Workmates and manage their functions as it relates to absence programs.
  • Partner with vendors to ensure that in-scope services are delivered in a quality and responsive manner.
  • Develop strong working relationships and collaborate with a cross-functional group of partners, both internal and external to identify and prioritize opportunities for improvement and collaboration to meet internal business needs.
  • Actively monitor the effectiveness of new and existing programs and recommend changes as needed.
  • Ensure compliance with all state, provincial, and federal regulations.
About You

If you are a creative and innovative thinker, capable of taking a vision and putting it into action and are willing to challenge traditional ways of providing absence programs, with experience managing multiple stakeholder demands in a lightning-fast and constantly evolving environment, we'd like to talk to you.

Strong personal leadership skills, demonstrating a high level of accountability and ability to build strong working relationships with internal and external partners.

Robust program management skills including financial analysis, competitive benchmarking, employee feedback assessments, and vendor management. Experience navigating complex regulations, compliance requirements, and technical documentation.

Able to effectively communicate ideas, insights, and recommendations to both technical and non-technical leaders, employees, and business partners verbally and in writing.

Bilingual a plus.

Basic Qualifications
  • 5-7 years experience managing absence programs in a large high volume, fast-paced environment, (tech industry strongly preferred)
  • Extensive experience with statutory leave of absence requirements and employer programs in the U.S., Canada, Mexico, and Costa Rica.
  • Must be able to describe legal requirements and protections for each country. Must be able to describe the most common regulatory filings for U.S. plans.
  • At least 2 years experience supporting non-absence benefits (health, welfare, and retirement) across the Americas.
  • Has used Workday Benefits and Absence administration in prior roles, including use of Journeys and other Workmate and People Leader experience functionality.
Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.

We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).

This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.

Those in our remote 'home office' roles also have the opportunity to come together in our offices for important moments that matter.


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